At Rj’s Custom Piping, we value your trust and take your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, make a purchase, or communicate with us in any way. By using our services, you agree to the practices described here.

Information We Collect

When you browse our website or place an order, we may collect certain types of information, including:

• Personal Information: This includes your name, email address, phone number, billing and shipping addresses, and any other details you provide when you place an order, fill out our contact form, or sign up for our updates.
• Payment Details: Payment transactions are securely processed through trusted payment providers. We do not store your complete credit or debit card numbers on our servers.
• Technical Data: We automatically collect data about your device and how you interact with our site. This may include your IP address, browser type, device information, pages visited, and time spent on our website.
• Communications: If you contact us directly by email, phone, or through social media, we may keep records of that correspondence to better serve you.
  
  

How We Use Your Information

We use your information to provide you with a smooth, personalized experience. For example, we may use it to:

• Process and fulfill your orders accurately.
• Send you order confirmations, shipping updates, and invoices.
• Respond to your questions, comments, or service requests.
• Improve our website, products, and services based on your feedback and usage.
• Send you occasional updates, newsletters, or special offers, but only if you’ve given us permission. You can opt out anytime.
  
  

How We Share Your Information

Your privacy is important to us. We never sell, trade, or rent your personal information to third parties for marketing purposes. We may share your data with trusted service providers who help us operate our website, process payments, deliver orders, or analyze website usage — but only for these limited purposes.

Protecting Your Data

We take reasonable security measures to protect your personal information against unauthorized access, misuse, or loss. These include secure servers, encryption where applicable, and limited access to your data. However, please understand that no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute protection.

Your Choices and Rights

You have the right to access, correct, or delete your personal information. You can also request that we limit or stop using your data in certain situations. To exercise any of these rights, please contact us through the details provided on our website. We will do our best to respond promptly.

Updates to This Policy

We may occasionally update this Privacy Policy to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Any updates will take effect immediately once posted on our website.